Having actual data showing the dramatic change in our calls is the reason we’ve seen our budget increase. We started Responder Admin with two ambulances and one duty crew. We now have 4 ambulances throughout the service area that I can keep an eye on with the Responder Admin monitor right from my phone. I keep track of our paid staff and the volunteers who come out on our off duty calls.”
Before Responder Admin, we usually did all paper documents, paper files. Stuff would get lost. Sorting through the documents we had took forever. We tried using some excel sheets, it started to work for us but it still took a ton of time.
Responder Admin is a truly invaluable tool from scheduling to maintaining a database of employee certifications. In addition, the team at Responder Admin is always available to help and correct errors in a timely manner. When the Responder Admin team develops a new feature, they always reach out to take our input and then they actually make changes based on our input.